One agent — handling your entire support inbox across every channel, automatically.
Answers customers on your website live chat, email, WhatsApp and Instagram DMs — all from one unified agent with a shared conversation history.
Resolves order status, billing, returns, account and FAQ-type tickets in under a minute — without ever entering a human's queue.
Detects frustration, urgency or complexity in real time and instantly routes the conversation to the right human agent with a full summary attached.
Trained on your help center, product docs and policies using retrieval-augmented generation — so every answer is accurate and on-brand, never made up.
Automatically tags, prioritises and routes tickets by urgency and customer tier, keeping your team focused on what matters most.
Full Arabic-English bilingual support for UAE, Saudi Arabia and Qatar markets. Also supports Hindi, French, Spanish and other languages on request.
Resolves order tracking, returns, refunds and product questions instantly — pulling live data straight from Shopify or WooCommerce.
Handles login issues, billing questions and how-to queries from your docs, and triages bug reports straight to engineering with reproduction steps.
Answers patient FAQs, insurance and billing questions, and routes clinical concerns straight to staff — never giving medical advice itself.
Handles post-sale and tenancy queries — maintenance requests, document requests and payment questions — freeing agents to focus on new deals.
Answers account, billing and policy questions securely, and escalates anything involving fraud, disputes or compliance to a human instantly.
Handles booking changes, cancellations and itinerary questions around the clock, across time zones, without overflow call centre costs.
Your Support AI Agent plugs directly into the tools you already use — no migration, no rip-and-replace.
"Our support inbox was 400+ tickets behind every Monday. Evynta's AI agent now resolves about 7 in 10 tickets the moment they come in, and the ones it escalates already have a full summary attached. Our team finally has breathing room."
"We were skeptical an AI could understand our product's edge cases, but it's trained on our exact docs and gets it right almost every time. First response time went from 6 hours to under a minute. CSAT actually went up."
An AI Customer Support Agent is an intelligent assistant that resolves customer queries automatically across live chat, email and messaging channels — answering from your knowledge base, resolving routine tickets instantly, and escalating complex cases to a human with full context.
An AI Customer Support Agent from Evynta starts from $650 for a single-channel agent answering from your knowledge base. A fully custom omnichannel agent with helpdesk integration, sentiment-based escalation and multilingual support ranges from $2,000 to $4,000+. Monthly maintenance plans start from $129/month. See our pricing page for full details.
Yes. We integrate the agent directly into Zendesk, Freshdesk, Intercom, HubSpot Service Hub and Salesforce Service Cloud, so tickets, tags and conversation history stay exactly where your team already works.
Yes. The agent is trained on your own documentation, help center articles, product catalogues and policies using retrieval-augmented generation, so every answer is grounded in your actual business information rather than generic guesses.
The agent detects when a query is too complex, sensitive or the customer is frustrated, and escalates it to a human agent instantly with a full conversation summary attached — so customers never have to repeat themselves.
It augments your team, not replaces them. The AI handles the high-volume, repetitive tickets automatically, freeing your team to focus on the cases that genuinely need human judgement, empathy or authority to resolve.
Customer Support AI pairs perfectly with these agents for a complete AI automation stack.
Bring the same support intelligence to WhatsApp — your customers' most-used channel — without building a separate bot from scratch.
Extend support to the phone — handle calls, answer the same FAQs by voice, and book callbacks for issues that need a human.
The engine behind accurate answers — train your support agent on your exact documents, policies and product data.
Book a free 30-minute demo. We'll show you exactly what your Support AI Agent will look like — trained on a sample of your own help docs.
Starting from $650 · Live in 7–12 days · UAE, USA, UK & India