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RAG Knowledge Base Agent

Accurate Answers from — Your Own Documents

A custom AI agent trained on your actual documents, policies and product data — answering questions accurately with the exact source cited every time. No generic AI guesswork, no made-up answers.

95%+Answer Accuracy
10xFaster Info Retrieval
AlwaysCited Sources
from $900Starting Price
Evynta Knowledge Agent Trained on your documents
247 docs indexed
Policies.pdf Handbook.docx Help Center
What's our refund policy for orders over $500?
Orders over $500 qualify for a full refund within 30 days if unused, or a 50% refund between 31–60 days. Refunds are processed to the original payment method within 5–7 business days.
Source: Refund_Policy.pdf · Page 3
Answer grounded in your documents — not generic AI knowledge

Everything Your Knowledge Base Agent Can Do

One agent — turning your scattered documents into accurate, instantly searchable answers.

Ingests Any Document Type

PDFs, Word docs, spreadsheets, website content, Notion, Confluence and SharePoint — all ingested and indexed automatically.

Always-Cited Answers

Every answer includes the exact source document and location it came from, so your team can verify and trust the response.

Continuously Updated

When you update a policy or add a new document, the knowledge base re-indexes automatically — no manual retraining needed.

Powers Any Channel

The same knowledge base can power your website chat, WhatsApp, Slack or an internal tool — one source of truth, everywhere.

Access Control & Permissions

Role-based permissions ensure different teams only get answers sourced from documents they're authorised to access.

Reduced Hallucination

The agent answers only from retrieved content and clearly says when it can't find an answer — instead of confidently making one up.

From Scattered Documents to Accurate Answers in Five Steps

01

Discovery & Document Audit

We map every document, policy and FAQ source you have, and identify what's ready to use as-is.

02

Ingestion & Indexing

Documents are chunked, embedded and indexed into a vector database optimised for accurate retrieval.

03

Retrieval & Answer Tuning

We tune how the agent retrieves and phrases answers, so responses sound right for your brand and audience.

04

Accuracy Testing

We test the agent against real questions your team actually gets, checking every citation before launch.

05

Launch & Continuous Sync

Deployed to your chosen channel, with automatic re-indexing in place as your documents change over time.

RAG Knowledge Base for Every Team

Customer Support

Powers support agents and chatbots with accurate, on-brand answers pulled straight from your help center and policies.

Internal Employee Helpdesk

Answers HR, IT and policy questions from your employee handbook instantly, instead of routing every question to HR.

Sales Enablement

Lets reps instantly pull accurate answers from case studies, proposals and battlecards during live deals.

Legal & Compliance

Searches contracts, policies and regulatory documents for exact clauses, with citations for audit trails.

Product Documentation

Gives customers and internal teams instant, accurate answers from your technical documentation and release notes.

Onboarding & Training

Lets new hires ask questions against your training materials and SOPs instead of interrupting a teammate.

What Teams Achieve with a Grounded Knowledge Base

95%+Answer accuracy with citations
10xFaster information retrieval
60%Fewer "I don't know" escalations
MinutesTo re-index after document updates

Connects to Where Your Documents Already Live

Your Knowledge Base Agent pulls directly from the tools your team already uses to store documents.

Google Drive Notion Confluence SharePoint Slack Zendesk WhatsApp Business API Website Widget Vector Database Custom REST API PDF / DOCX / CSV Any Document Source

Real Results from Real Teams

"Our HR team fielded the same handbook questions dozens of times a week. Evynta's knowledge agent now answers them instantly, with the exact policy section cited, and our HR team finally has time for actual HR work."
RA
Reem A.HR Manager, Logistics, UAE 🇦🇪
"We tried a generic chatbot before and it kept confidently giving wrong answers about our product. This one only answers from our actual docs and tells us when it doesn't know — which is exactly what we needed for trust."
SN
Sam N.Head of Support, SaaS, USA 🇺🇸

RAG Knowledge Base Agent Questions Answered

What is a RAG Knowledge Base Agent?

A RAG (retrieval-augmented generation) Knowledge Base Agent is an AI assistant that retrieves relevant passages from your own documents before generating an answer, so every response is grounded in your actual content and cites its source — instead of relying on generic, potentially inaccurate AI knowledge.

How much does a RAG Knowledge Base Agent cost?

A RAG Knowledge Base Agent from Evynta starts from $900 for a single knowledge source with basic Q&A. A multi-source agent with access controls, multi-channel deployment and continuous sync ranges from $2,500 to $5,000+. See our pricing page for full details.

What file types and sources can it ingest?

We ingest PDFs, Word documents, spreadsheets, website content, Notion, Confluence, SharePoint and most structured or unstructured document formats your business already uses.

Will it make things up if it doesn't know the answer?

No. The agent is configured to only answer from retrieved source content and to clearly say when it can't find a relevant answer in your documents, rather than guessing — significantly reducing hallucination compared to a general-purpose AI model.

How is our data kept secure?

Your documents are stored in an isolated, access-controlled environment, and we can configure role-based permissions so different users or teams only see answers sourced from the documents they're authorised to access.

Can it power more than one channel at once?

Yes. The same indexed knowledge base can power your website chat widget, WhatsApp, Slack and internal tools simultaneously — one source of truth across every channel.

The RAG Knowledge Base is the engine behind accurate answers in these agents.

Customer Support Agent

Power your support agent with grounded, cited answers pulled directly from your help docs and policies.

Learn more

WhatsApp AI Agent

Give your WhatsApp agent the same accurate, document-grounded knowledge as your website chat.

Learn more

HR & Recruitment Agent

Train your recruitment agent on your handbook and benefits docs so it answers candidate questions accurately.

Learn more

Ready for Answers You Can Actually Trust?

Book a free 30-minute demo. We'll show you exactly what your Knowledge Base Agent will look like — trained on a sample of your own documents.

Starting from $900  ·  Live in 7–14 days  ·  UAE, USA, UK & India