A mid-size Dubai real estate agency was missing 40% of WhatsApp enquiries outside office hours. After deploying Evynta's bilingual AI Agent, they captured 100% of leads and tripled conversion in 14 days.
The agency received 200+ WhatsApp enquiries per week property viewings, pricing questions, availability checks and buyer qualification. Outside office hours (6pm 9am), 40% of messages went unanswered for hours, causing leads to go cold or contact competitors. Their 3-person sales team was also spending 3+ hours daily just responding to repetitive FAQs instead of closing deals. They needed automation that understood both Arabic and English critical for their UAE client base.
Evynta designed and built a fully bilingual Arabic-English WhatsApp AI Agent connected to the official WhatsApp Business API. The agent qualifies incoming buyers and renters using a smart conversation flow asking budget, location preference, property type and timeline. Hot leads (ready to view within 7 days) are instantly pushed to the sales team via WhatsApp alert and logged in their CRM. The agent also schedules property viewings by connecting to their Google Calendar, sends personalised listing recommendations and follows up with cold leads after 48 hours automatically.
"We were losing business every night because our team wasn't available. The Evynta WhatsApp AI Agent now handles everything qualifying buyers, booking viewings, even sending Arabic property listings. Our conversion rate tripled in the first month alone."
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